Shipping Policy

  1. Shipping Methods and Timelines: At Sootex Apparels, we offer various shipping options to cater to our customer’s needs. The estimated delivery time and the product cost will be provided during the checkout process. Delivery time might vary depending on factors such as location, the shipping method selected, and the order processing time.
  2. Order Processing: Orders are normally processed within 3-4 business days after the payment confirmation. During peak seasons processing time might be slightly longer. You will receive an email confirmation once your order has been shipped along with the tracking information.
  3. Shipping Costs: Shipping cost is calculated based on the shipping method chosen, and the destination of the package. This cost will be displayed during the checkout process before you complete your purchase.
  4. Tracking Orders: Once your order has been shipped, you will receive an email containing a tracking link. This link will allow you to monitor the progress of your package.
  5. Shipping Location: We offer shipping to (region). If your location is not on the list, you can contact our customer support team to inquire about shipping arrangements.
  6. Address Accuracy: Please ensure that you provide accurate and complete shipping information during the checkout. We’ll not be responsible for orders that are delayed or undeliverable due to incorrect addresses.
  7. Change of Shipping Address: If you need to change the shipping address after placing an order, you can reach out to our customer support team as soon as possible. We’ll try our best to accommodate your request if the order has not been shipped yet.
  8. Contact Information: If you have any questions or concerns regarding our shipping policy, please don’t hesitate to contact our customer support team at the customer support email or phone number.